|
Flower of the Month Club
How will my flowers be shipped?
We ship FedEx and UPS Next Day Air to ensure maximum freshness. Each flower of the month club delivery is securely packaged in a fully insulated gift box. 2-day Air isn't good enough for us!
Do you ship to Hawaii or Alaska ?
No, unfortunately we are unable to ship any club memberships to Hawaii or Alaska.
Do you charge extra for shipping?
NO. Shipping is FREE every month! If you choose our Saturday Delivery option, there is a $17.50 additional fee.
When will my order arrive?
You choose your delivery date. If at all possible, your order will be delivered on the date that is requested. We offer Tuesday through Friday deliveries to most locations within the Continental US. Deliveries are guaranteed by the end of the day. For more info First Flower Club Delivery
Where do the club flowers come from?
Our flower of the month club arrangements are shipped to you directly from the growers! We work with a small group of premium growers to ensure fresh flowers for every season. Your flowers are sent within 24 hours from the time they were cut!
What type of flowers will I get?
Our members receive a new gift selection of blooming flowers each month. The type of flower depends on the month of the season. The varieties change from month to month. Flower of the Month Club to see all of our beautiful flower arrangements.
Do the flowers come with a vase?
No. All flower of the month club bouquets are beautifully arranged and wrapped in decorative cellophane wrapping. All the recipient needs to do is put them in their favorite vase and add water. Each bouquet is carefully hand packed on ice in an attractive, fully insulated gift box, and shipped via Overnight Courier to ensure maximum freshness. Care instructions and floral preservatives are included with every Flower of the Month Club gift delivery.
Are the flowers open when they are shipped?
Most of our freshly harvested flowers are barely beginning to open when shipped. You will be able to enjoy seeing them open to their full maturity and beauty over the next few weeks. Our growers know their business and make sure club members get the absolute best!
What type of guarantee do you offer?
All of our flower deliveries are guaranteed* to arrive fresh and beautiful. If you are not 100% satisfied with the quality upon arrival, we will replace the flowers free of charge. *This guarantee applies to orders for which we have received complete and accurate delivery information from the customer. Please notify us within five days of delivery if you have problems with your flowers.
Do you ship internationally?
We only ship flowers to the US.
What is the minimum membership?
You may join our Flower of the Month Club from 3 to 12 months.
How am I billed?
You can choose to pay for the entire flower club membership at once, or have your credit card charged monthly. It's totally up to you. You are given the option when you fill out our secure online order form.
What is your return policy?
If you are not 100% satisfied with your flower arrangement, we will either replace your flowers for you, credit your account, or refund your money. We want you to be happy, after all, that's what flowers are all about! Please notify us within five days of delivery if you have problems with your flower of the month club gift delivery. |